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Frequently asked questions

Q: Why can't I see the "Add Trip" or "Add Document" buttons? A: These features are exclusive to Trav Plus members. If you are on the Free plan, you can only add Expenses. You can upgrade in the Settings > Account section to unlock these features.

Q: What happens if I add an expense while I have no internet? A: No problem! We save the expense to your device immediately. The next time you open the app with an internet connection, we will automatically upload it to the cloud.

Q: How do I delete an expense, task or document? A: Tap on the item to open the Edit sheet. You will find a red Delete button at the bottom of that sheet.

Q: Can I download my data? A: Yes! (as long as you're a Trav Plus subscriber) - Go to the Spending tab. Look for the Download expenses link (usually near the filters). This will generate a CSV file of your currently filtered view. There's a limit of 500 expenses included in each download (just use the date filters, if you need to break your download into a couple of chunks).

Q: How do I filter by a specific date range? A: Tap the Date filter pill. Select Date Range from the dropdown. A calendar will appear where you can tap the start date and then the end date to define your range.